*NO REFUNDS FOR One Month PLANS
There will be no refund after providing service, reason being that the whole service worth the cost of the plan has been already provided.
*For subscription based plans, a 75% refund will be issued if UsRemoteSupport has not been able to resolve even a single issue for you within the first 14 days of the subscription.
If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding UsRemoteSupport may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.
*FOR ANNUAL,BIANNUAL / GOLD PLANS,DIAMOND PLANS
75 percent of plan price will be refunded, if claimed within 14 calendar days of subscribing the plan if no issue is resolved.
50 percent of plan price will be refunded, if claimed within 14 calendar days of subscribing the plan if problems are resolved but customer is not happy with the service.
No refund after 14 calendar days of subscribing the plan.
Refunds only are accepted, when any of the following criteria are met:
You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active. The issue is out of scope for the particular plan or if its a hardware issue. 14 days have not passed after the issue was last worked upon by an UsRemoteSupport technicians
You can email or chat with us to unsubscribe. However we will NOT issue a full refund once you cancel.